Report Security Issues
Security Policy & Responsible Disclosure
Cardoma.shop takes the security of our platform and our customers' data seriously. If you've found a security vulnerability, we encourage you to report it to us directly so we can investigate and fix it.
Reporting a vulnerability
If you've found a security vulnerability on Cardoma.shop, please contact us immediately at contact@cardoma.shop. We review every legitimate report and aim to resolve confirmed issues quickly.
Before reporting, please read this page in full — including our fundamentals, bounty program, reward guidelines, and what falls outside the scope of this program.
Fundamentals
If you follow the principles below when reporting a security issue to Cardoma.shop, we will not pursue legal action or enforcement investigations against you as a result of your report.
We ask that you:
- Give us reasonable time to review and fix the issue before disclosing it publicly or sharing it with others.
- Do not access or interact with private accounts without the account owner's consent.
- Make a good-faith effort to avoid privacy violations, service disruptions, or data destruction.
- Do not exploit the issue for any reason, including to demonstrate further risk or access sensitive data.
- Comply with all applicable laws and regulations.
Bounty program
We recognize and reward security researchers who help protect our platform by reporting vulnerabilities. Bounties are awarded at Cardoma.shop's discretion, based on risk, impact, and report quality.
To potentially qualify for a bounty, you must:
- Follow the fundamentals listed above.
- Report a valid security bug that poses a genuine risk to privacy or security.
- Submit your report through contact@cardoma.shop — please do not contact employees directly.
- Disclose any accidental privacy violations or service disruptions caused during testing, as part of your report.
- Understand that while we investigate all valid reports, priority is based on risk, and a response may take some time.
- Agree that we reserve the right to publish submitted reports.
Rewards
Rewards are based on the impact and severity of the vulnerability. Please provide detailed, reproducible steps in your report — issues that cannot be reproduced are not eligible for a bounty.
| Severity | Max reward | Example issues |
|---|---|---|
| Critical | $200 |
|
| High | $100 |
|
| Medium | $50 |
|
| Low | Recognition only |
|
Report a vulnerability
Send us a detailed, reproducible report and we'll take it from there.